Support

Frequently asked questions

I didn’t get the invitation email. Please check your spam folder. If it’s not there, ask the room admin to send it again.

I didn’t get the sign-in code email. Wait about a minute and request it again. Please check your spam folder too.

I spoke, but nothing was added. Make sure microphone access is turned on. If AI is turned off or there’s no Gemini key, the app works with typed input only.

My “Just me” items don’t show up on my other device. “Just me” items stay on that device by default. Go to Settings → Storage & rooms, turn on “Sync across devices with Google”, and turn it on with the same Google account on your other devices.

A room shows as “Locked”. For free, you can use My room and 2 rooms in the app. If you lock a different room, you can switch which rooms are open after 7 days, and buying “Unlimited rooms” opens them all. Locked rooms can still be viewed on the web.

I want to restore my purchase. Go to Settings → Purchases and tap “Restore purchase”.

Contact

support@tododash.app Tell us your device and what you were doing on which screen, and we can help faster. Please don’t send the content of your to-dos or notices, passwords or keys.